DEW
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Missed Call Text-Back
Every missed call is a job that goes to whoever picked up next.
You're under a sink or up on a roof. The phone rings out. That customer doesn't leave a voicemail — they call the next name on the list. This catches them before they get there.
- Detects the missed call the second it happens
- Texts back inside 60 seconds, in your voice, not a robot's
- Answers the obvious questions and books the appointment
- Hands you the thread so you can take over any time
Estimate Follow-Up
Ten quotes out a week. Follow-ups on none of them.
The work is already done — you measured it, priced it, sent it. Then it sits. Most of those jobs aren't lost to a cheaper bid, they're lost to silence.
- Watches every estimate you send
- Checks in at day 2, day 5 and day 10, each with a different angle
- Stops the moment they reply, so you never look pushy
- Tells you which quotes are actually still alive
Review Automation
Your happiest customers never get asked.
The people who'd write you a five-star review walk out the door and get on with their day. The one person who'd write a bad one always finds the time. This evens it up.
- Triggers after a completed job or visit, not at random
- Personalises the ask so it doesn't read as a blast
- Routes unhappy customers to you privately first
- Tracks which staff and which days produce the best reviews
Lead Follow-Up System
A lead sits six hours. Speed is the whole game in your trade.
In these verticals the first credible response usually wins, regardless of who was cheaper or better. If your form goes to an inbox nobody watches on a Saturday, you're paying to generate leads for whoever answers faster.
- Responds inside 60 seconds, any hour, any day
- Qualifies against the criteria you actually care about
- Follows up three times before it lets go
- Books straight into your calendar and briefs you before the call
Customer Re-Engagement
Hundreds of people who used to pay you and quietly stopped.
Nobody cancelled dramatically. They just drifted. That list is the cheapest revenue in your business because they already know you and already trusted you once.
- Finds who's gone quiet at 30, 60 and 90 days
- Reaches out with a reason to come back, not a guilt trip
- Different message per segment — lapsed member ≠ one-time visitor
- Reports what actually brought people back so you spend on that
AI Voice Receptionist
Answers every call, 24/7 — a fraction of a full-time front desk.
Not a phone tree. It talks, it listens, it understands what the caller wants, and it books them. After hours, during lunch, and on the fourth simultaneous call when your actual receptionist is already on three.
- Picks up on the first ring, every time
- Qualifies the caller and books straight into your calendar
- Escalates anything urgent or clinical to a real person immediately
- Full transcript of every call, searchable
Whole Business Build
All six pieces, plus the backend that connects them.
Not one automation — the whole operating system. CRM, scheduling, invoicing and task management wired together, on top of legal, brand, site, local SEO and credit. You show up and work; the business is already standing when you get there.
- Legal, brand, website, local SEO, automation, business credit
- CRM, scheduling, invoicing and tasks talking to each other
- Built in weeks, not quarters
- Everything in your name, not mine — you own all of it
How this actually goes
- Twenty-minute call. I look at what you've got and tell you which one of these you actually need. Sometimes the answer is none of them, and I'll say so.
- You pay the first month. Nothing gets built before that — that payment covers your phone number, your carrier registration and your usage, billed straight through at cost.
- Seven to ten days. I build it, test it against your real setup, and show you it working before it touches a customer.
- Walkthrough. You and your team see exactly how it runs and how to switch it off. No black boxes.
- Month to month. No lock-in, no twelve-month contract. If it stops earning, you stop paying.